Customer Context

  • Global biopharma company
  • Digital lead looking to launch first successful digital solutions for portfolio therapies
  • Digital lead sought clarity on strategic priorities of brand leads and struggled with inconsistent interest in digital across key brand stakeholders
  • Engaged BrightInsight to identify and prioritize actionable digital opportunities across the portfolio
Portfolio prioritization icon customer context

The Process

High-level Framework to Prioritize Digital Investments

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Portfolio

  • Strategic priority of drugs, revenue & growth
  • Pipeline stage, clinical efficacy and intended usage
  • Marketing and sales spend
  • Unmet commercial, access, or experience needs

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Competition

  • Key competitors & market leader positions
  • Drivers of/barriers to market leadership
  • Competitors’ digital health maturity
  • Internal capability gaps

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Market & Access

  • Digital health adoption history in target market
  • Reimbursement profile of drug & digital products
  • Regulatory requirements
  • Key market events or triggers
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Customers

  • Clinical workflows and patient journey
  • Patient / HCP segmentation
  • Penetration and reach for key stakeholders in the patient journey
  • Known pain points in the patient journey
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Digital

  • Current internal digital products, population or patient level
  • Technology roadmap
  • Required internal and external integrations
  • Budget & time constraints for digital investment, if any

Project Outcome

  • Identified key digital success factors
  • Aligned on prioritization framework and “reasons to believe”
  • Prioritized digital opportunities, accounting for innovation orientation of brand leads
  • Defined actionable digital investment roadmap
  • Achieved cross-functional buy-in from digital and brand stakeholders

It was always our vision to have a digital strategy for each TA but we never had one…this effort jump-started our strategic planning and pushed us to action."

- VP, Digital Health

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