Platform Managed Service

Included in our platform license, our managed service means less cost, less stress and accelerated time to market. Our team of experts conduct ongoing privacy, security and regulatory monitoring to stay up to date on the evolving regulations and ensure your digital health solutions are compliant. The managed service also includes platform performance monitoring and Level II and III support for the BrightInsight Platform. Simply put, our managed service makes your life easier!

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Support & Maintenance for Customer Solutions

Our customers often need support and maintenance for their apps and software solutions hosted on our BrightInsight Platform. To meet their needs, we offer global performance, usability and compatibility maintenance and support for their custom solutions:

  • Maintenance and monitoring for system errors, system performance risks, threats, and intrusions
  • Customer software maintenance including compatibility testing and Operating System (OS) changes
  • Monitoring for usability across upcoming devices and operating systems
  • Level II or III Call Center support

Professional Services

Our expert engineering team can support our customers in developing and deploying custom software on top of BrightInsight.

  • Software development services for patient companion apps, Software as a Medical Device (SaMD), dosing algorithms, web services and more
  • Through our unique regulated agile software development process, our team includes design control deliverables to support our customer’s regulatory submissions
  • We know our platform from the ground up and can accelerate time to market for your digital health products
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