BrightInsight helps biopharma rev up Patient Support Programs with companion app

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Patient support programs (PSP) are a proven way to assist patients along the treatment journey, speed time to fill and improve conversion. But outdated manual processes are complex, time-consuming and leave many patients frustrated, leading to delays in first fill or even abandonment—and worse outcomes.

We are partnering with leading biopharma organizations to rev up their patient support programs with our PSP+ companion app, built on the BrightInsight Platform. BrightInsight’s PSP+ companion app can drive greater utilization of patient support programs to connect patients to the resources they need to complete prior authorization, register for financial assistance, understand and track their therapies and much more.

With patient-centric features, our companion app makes it easy to use a PSP to get on therapy and stay engaged throughout the treatment journey, thereby accelerating time to fill and improving conversion and persistence.

PSP+ features and benefits

Increase conversion

Custom hub and PSP integration so patients can track prior authorization status and communicate with payers and providers, including secure document exchange

Reduce barriers

Financial assistance services to help patients locate FAPs, register easily and access digital copay coupons to reduce out-of-pocket barriers

Capture real-world data

ePRO and quality of life surveys to track symptoms and drug experience to provide real-world data for drugmakers to understand and address problems in the patient journey

Generate actionable insights

Configurable charts and graphs to illustrate trends and generate feedback to help patients understand the impact of their therapy, which can be exported to PCPs

Engage patients

Configurable patient-centric tools, including at-home SubQ body map for infusion site tracking, in-app timer for temperature control, patient journal and more to keep patients engaged

Optimize the patient experience

Custom educational materials, including PSP care team support and step-by-step administration guide provide timely information and encouragement to enable patients to administer their therapies properly for an optimal patient experience

Our PSP+ companion app gives biopharma companies the tools to help patients access their therapies, collect real-world data to understand problems in the patient journey, and a one-stop shop to add solutions over time.

Because there is no one-size-fits-all solution, we work closely with our biopharma partners to help identify the pain points and challenges on the patient journey in order to configure a solution designed to solve their specific problems.

Learn how our PSP+ companion app can take your PSP to the next level. Request a demo.

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